Description
Do you have trouble obtaining the information needed to make informed decisions in your business? Do you spend too much time sorting your emails? You cannot trust the information available within your company? You are unable to access information efficiently and securely?
In today's world, we are all confronted to a wealth of information and we must be able to absorb and use this information in order to take decisions thereon. Management and organization of this information within your company becomes inevitable to improve your productivity. In addition, increased demands for collaboration and sharing information securely between employees, partners and customers require another level of complexity to the traditional sharing method within the company. The majority of businesses have information scattered among external and internal contents from several directories and information silos. Faced with this reality, it is increasingly difficult for users to consume and share information effectively.
To meet these challenges, Orckestra can help you achieve the following objectives through its solutions for Enterprise Information Management:
- Access, organize and synchronize information from multiple sources
- Manage, view and collaborate on structured and unstructured data,
- Respond to a request or an information search
- Provide a semantic view of the current information
- Protect data security and integrity
The Enterprise Information Management solution combines the management of structured and unstructured data in your company. Traditionally, these two types of information are managed separately by Business Intelligence (BI) and data storage tools, as well as by Enterprise Content Management (ECM) applications. Enterprise Information Management ignores these silos of information in order to exploit the relationships and interdependencies between these different types of data.
The combination of structured and unstructured data allows to enrich content and to obtain a complete report on a specific topic. For instance, if you combine unstructured data (emails, FAQ, correspondence, notes, call summaries) and structured data (history purchase, trends, statistics and other explicit information) that are connected to a consumer, you will be able to provide a more accurate and improved customer service.
Orckestra will help you define your Enterprise Information management strategy based on your maturity level and your specific needs. Orckestra will then guide you through the implementation of the right solution to achieve your goals.
The solutions implemented by Orckestra on the SharePoint platform facilitate the creation, collection, collaboration, organization, research and visibility of your company's structured and unstructured information.
Benefits:
- Reduced information management costs
- Increased income through better decision making due to relevant information access
- Improved compliance with regulations and information policies