Description
If your employees are struggling to find the information they seek, that your portal is full of unstructured information, that you want to unify and centralize your content around a specific topic and that you are not able to display your data so that they are navigable, Orckestra can help you accomplish your goals through its Enterprise Search & Data Hub solution.
With the volume of information we produce on a daily basis, the establishment of a search tool within an enterprise portal is essential. However, taking into account the complexities of the business environment, many organizations are challenged to match the choice of a search engine with user requirements.
For a search to be effective, the relevance of search results against the original question is essential. Also, enhanced user experience is created by a simple interface that will increase the adoption and use of your site, and guide the employee through faceted results (author, title, published year, retrieval location, etc.). The aim of an enterprise search is to allow your employees to access people and expertise by making the search tool a central access point to find everything the organization has to offer to solve a problem directly from using keywords (question on a project, information on a subject, etc.). In addition, it allows linking various communities of people within the company. The search engine also provides the ability to create lists of synonyms and analyses of unsuccessful searches, to develop a rich corpus of relevant results over time, reducing the gap between information and employees.
Moreover, it is possible, through the same search engine, to aggregate and display information wherever it is in the organization, that is relevant and whose subject is of high priority for the company or an employee in a given role. Search can also bring forward the required information without having to enter a keyword by the user. This approach can be applied to your various departments: human resources, marketing, finance in order to list the information so that it is in context with the right department. You can, for example, empty your inventory and put forward the desired promotions; help your human resources department to easily view their resume database, allow your expert to intervene in the development of relevance and optimization of search results according to the preferences of your business. Orckestra can also implement this solution within the various portals (intranet, extranet and Internet).
Benefits:
- Improved search results relevancy compared to the original question
- Enhanced user experience and personalized search
- Simplified access to unstructured data and information stored in the company’s systems
- Simplified security level management for IT professionals with a scalable platform
- Accelerated access to relevant content
- Increased audience, retention and conversion rates by providing improved information visibility