Pushing the physical limits of retail with four digital store experiences

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To facilitate an experience where a purchase that was started online can be completed in-store and vice versa, organizations need to bring together many disparate back-end systems to deliver the frictionless purchasing experience customers expect.

Follow Emma’s seamless path to purchase from online research to outstanding personal service in-store with a retailer that understands the power of innovation to leverage their stores and employees as a competitive advantage.  

In this ebook, you'll discover how to:

  • Redefine the role of stores
  • Embrace technological innovation
  • Drive service enhancements
  • Improve operating margins
  • Create a cultural shift
  • Enable staff that reinforce brand values

Give your stores a new life with this free guide!

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