Orckestra Commerce Cloud Release 5.7

The release of Orckestra Commerce Cloud 5.7 marks another significant step forward for our platform development team. This version introduces order routing configurability raised to a new level.

Introduction

Orckestra Commerce Cloud (OCC) version 5.7 introduces a significant evolution in order routing and inventory management capabilities, aimed at enhancing operational efficiency and configurability for retailers. This release focuses on empowering business users through a more intuitive and flexible interface within the Order Management System (OMS), while also strengthening data privacy and compliance features.

Order Management System (OMS) Innovation

The highlight of OCC 5.7 is the introduction of the Multi-Segment Routing Provider, a new generation of routing engine that allows routing rules to be defined as a sequence of configurable segments. Each segment includes its own set of entry conditions, routing directives, and targeted fulfillment locations. This modular approach enables complex routing strategies to be implemented without custom development, significantly reducing setup and maintenance costs.

The configuration interface for this provider is fully integrated into the OMS, allowing business users to manage routing logic directly. Segments can be reordered, edited, and combined to create sophisticated fulfillment workflows. This flexibility supports a wide range of use cases, from prioritizing local inventory to managing split shipments across multiple locations.

In addition to routing enhancements, OCC 5.7 introduces a new Inventory Management Module within the OMS. This feature provides a detailed view of inventory across markets and sub-markets, down to individual stores and warehouses. Users can search by SKU or filter by location to view and edit inventory quantities and schedules. This real-time visibility and control enable market coordinators, store administrators, and customer service representatives to address inventory issues promptly and accurately.

Other Platform Improvements

Beyond OMS enhancements, OCC 5.7 includes updates to the Operational Data Store (ODS) to improve personal data protection. Retailers can now configure automatic anonymization of inactive customer accounts, with customizable warning emails to notify users ahead of time. This feature supports compliance with privacy regulations such as Quebec’s Law 25. It also helps reducing data clutter.

Additionally, the platform now enforces forced logout of all active sessions when a customer account is anonymized, ensuring that all anonymized user data is immediately protected across the system.

Conclusion

Orckestra Commerce Cloud Platform 5.7 brings configurability to order routing and inventory management, placing greater control in the hands of business users. With enhanced visibility on inventory, improved data privacy, and reduced reliance on Professional Services engagements, this release marks a significant step forward in operational agility and compliance for retailers using the Orckestra platform.

For a full list of updates and technical details, refer to the official OCC 5.7 release notes.